Bezos on Business and Zappos - A MUST WATCH - this was perhaps the highlight of my week courtesy of The Ted. I think Jeff really nails it on what makes businesses so successful today: you must obsess over your customers. I just found the talk really inspiring and informative. Take the 8 minutes to watch and learn from one of the best entrepreneurs of our time.
DHH Talks to FLOSS - David Heinemeier Hansson talks on a popular and well-produced podcast on how he got into development. He talks a lot about development mentalities and the need for establishing conventions. While I don't always agree with David, I related to him in a lot of ways specifically around his business motivations overpowering his development aspirations. I found it really interesting.
UserTesting.com - I've been waiting for something like this for a very long while. Affordable, simple and effective usability testing really is just about observing user behaviors and listening to what they're saying as they navigate. I haven't tried this service yet, but I plan to do so in the near future.